Privacy and Your oyo188 Account
Your data is not sold or shared for marketing purposes. We share information only with payment partners (DANA, OVO, GoPay, QRIS) to process your transactions, or if local law requires us to comply with a government request. We keep these disclosures minimal and documented.
Account and transaction records are held for five years to satisfy local financial rules. Your game history — which tables you played, slot rooms you visited — is kept for two years. After that period, the data is securely deleted from our systems.
Yes. Contact our support team via chat, email or account settings and request a data access report. We will compile your information and deliver it within seven business days. The report includes all personal data, transactions and account activity.
Closing your account does not immediately erase your data. We retain transaction records and account history for the periods required by law — five years for account records, two years for game activity. After those periods expire, your data is permanently deleted.
We use cookies to keep you logged in and to remember your game preferences. These help us personalise your lobby and improve your experience. You can disable non-essential cookies in your browser settings; essential security cookies cannot be turned off without breaking account access.
Log in and check your transaction history immediately. If you see deposits or withdrawals you did not make, contact support right away. Provide details of the suspicious activity and we will investigate and, where possible, reverse unauthorised transactions.
We collect your general location (country and region) for legal compliance — to confirm you are in Indonesia where access depends on local law. We do not track your real-time GPS location. Your address is collected only for identity verification and payout purposes.
